Feedback: Is Goldmoney doing enough to re-activate existing "wealth" members?
Somehow I completely missed the whole Bitgold/Goldmoney merger and wasn't aware of the new peer-to-peer gold payment system that is now available (and which is even better than before). I looked back through my emails, and I think I did find a couple emails from Goldmoney about the merger that I missed, but not much. I only decided to look back into Goldmoney because I heard Peter Schiff talking about the new functionality. Even then, I became very confused when I logged into my "wealth" account and couldn't find all the new features. It took me awhile to figure out that I needed to create a separate personal account.
I also just talked to a friend that has held a Goldmoney account for years, and he was not aware of the new personal accounts either.
So I'm thinking that there are probably a lot more of the Goldmoney "wealth" account holders that are not aware, or are not clear of all the changes and added features that came with the Bitgold merger.
I would respectfully submit that the "wealth" account holders are prime potential customers for adding personal accounts, and that consistent ongoing efforts should be taken to reach out to them and make sure they are aware of all the great new features.
@Melanie Does Goldmoney have specific initiatives to market personal accounts to existing "wealth" account owners? From my anecdotal evidence, more could be done.
Thanks for all you do!