You may have to wait all day for your prepaid card top up money to show....

ethosmediaethosmedia Posts: 6 Tin ✭
Topped up our prepaid card this morning around 8am - now 8pm, still waiting. Showing as pending. Now this is not Gold we have just purchased, this is 'gold' money already in our account, which we simply wished to transfer over to our card- and its taken 12 hours thus far. Totally unacceptable. We will not be putting up wiht that level of service for very much longer rest assured. Please be aware, you may have to wait 12 hours for your own money to show up. If you do the same transaction using internet banking for a domestic bank it is instantaneous.

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