Monaco Bank Wire redemption

Kevin98Kevin98 Posts: 1 Tin ✭

I'm from Monaco, the 11/05/2017 i did a bank wire redemption, the bank wire was approuved the 17/05/2017 but we are the 13/06/17 and i never had my money back on my bank account or goldmoney account !

I contact the support by mail, i'm waiting there answer since 2 weeks now !

I saw Monaco is not the list of bank wire redemption but I saw it's not a problem too.

@Melanie i saw you are like an angel here ! Please help me !



  • osvaldoosvaldo Posts: 1 Tin ✭
    my bank wire redemption of 500,00 euro, from Italy, was confirmed in 19.07.17 and in 10.08.17 there is no money on my bank account. Support center and Redemption team do not give me no explanation about it. It is normal or Goldmoney is inefficient?
  • Nc1Nc1 Posts: 10 Tin ✭
    I have the same problem...
    raised to the Withdrawal team... no news or explanation.
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