I cannot get into my Goldmoney account
We have had a Goldmoney account for almost 14 years. I have a valid logon and password. However, now when I log in, their system wants me to verify my personal information. We could see that our personal information is all all correct, except they want updated copy of passport and utility bill to access our account. We do not want to enter that info online for fear of it getting into the wrong hands. Last week, we entered a request for help getting the info updated and getting into our account, but have not heard from anyone at Goldmoney. I am upset at not being able to access our account
Anyone got any ideas???