Marco_1983 Bronze ✭✭✭
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@dakotaguy9544 Regarding your old Personal Account, you should be able to enter it by using your email (and password) instead of Holding number, which is required to enter your new Holding.
Regarding your verification pending. This is the MAIN problem of this company, unfortunately. Their verification process is beyond absurd. This is why some of us are just waiting for a much more user-friendly verification process.
Hope this helps.
@Goldmatters Thanks for your prompt response.
I know the community is not designed for customer support, but since customer support often does not work, it is normal that users use the community to seek for help.
I have no doubt you read all the posts, however you often seem to not answer/update all of them but the ones that already have been solved. It is clear that many of them aren't solved, as you can see, and we would like some explanation from you admins on why the staff isn't solving the problems or at least updating the community on when and how they are going to be solved.
For example, look at my discussion "Upgrade from Basic to Full Holding 2.0 ??". This is just one of several posts/discussions that I've brought up regarding that subject. Has anyone updated/answered me? NO. And it's been like this for months.
I'm not saying it is your fault. Don't know who's fault is. I'm just trying to point out that maybe, just maybe, something is NOT working here.
@paddy10tellys "Holding crypto on exchanges is a mugs game. The exchanges will all be irrelevant shortly anyway because the exchange function is already being integrated into the latest blockchains, so payments & exchange will be done on-chain & decentralised"
Well said! It will soon much easier to get into cryptos.
GoldSilver was the first company I've bought metals from and I'm kinda happy to know they are finally offering allocated storage now, besides segregated (which was way too expensive!). Welcome, but a little to late IMO. They should have done this several years ago.
Goldmoney fees seem much better anyway. Also Goldmoney offers monthly storage credits.