Melanie Admin

Hi there, my name is Melanie and I'm your friendly neighbourhood Admin! You may have spoken to me via our Goldmoney Support channels. Feel free to give a shout @Melanie if you need help, have a question, or want to say hello!

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Melanie
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  • Re: Goldmoney as an alternative to the banking system

    @Wade I understand your inquiry, but our system has been carefully constructed to support regulatory compliant use by hundreds of thousands of people - we cannot simply modify the rules or processes for one person if you decide we are not far enough removed from the banking system for your personal preferences. We endeavour to give users the ability to choose the way in which they preserve the value of their labour over time by providing simple access to gold savings. By accepting bank transfers, we are able to utilize currently existing (and globally available) payment rails to allow users around the world to make a purchase of gold.

    Our agent was not "citing the mandatory use of the corrupt banking system as the mechanism to guard against the corrupt practice of money laundering," he was informing you that your proposal does not adhere with our policies. We are not, as you suggest, "another tool to smoke out the last vestige of alternative thinking investors by revealing their gold purchases to JP Morgan Chase and the RBC."

    Your approach would conflict with our Corporate By-Laws, as explained in supporting documentation:

    "Our Goldmoney Personal and Business Corporate By-Laws require that we must buy or sell assayed and stamped .995 pure (99.5%) or better bullion-grade gold for the benefit of customers from an approved list of refiners and assayers whose gold meet the minimum specification set by the London Bullion Market Association (LBMA) or New York Mercantile Exchange division Commodity Exchange, Inc. (COMEX)."

    We do offer a variety of payment options available if you do not wish to send a wire transfer, but unfortunately we cannot credit gold to your account in the manner you have outlined. You can certainly store metals privately if you like, but in order to take advantage of the benefits of the Goldmoney Network, the manner in which you transfer funds to us must be one currently available on the platform.
  • Re: Developers : Does BitGold have an API or IPN in PHP

    Lots of features to come in 2016, including the API! Stay tuned!
  • Goldmoney Community Guidelines

    Goldmoney Community Guidelines

    Communities flourish through cooperation. The Goldmoney Community is no exception.

    By creating your user name ("Community Handle"), and utilising the Goldmoney Community, you agree to the following guidelines ("Community Guidelines") which operate in addition to the Goldmoney Terms of Service:

    You agree to conduct yourself in a manner that is positive, cordial, constructive, encouraging, and informative. Goldmoney will not tolerate any unlawful, unethical, insensitive, rude, or thoughtless behaviour or comments and reserves the right to immediately revoke your community privileges or suspend your Goldmoney Account.

    The Community Guidelines apply to all activity within the Goldmoney Community, including, but not limited to, public posts on the forum and private messages between users. We expect that our users are intelligent and mature enough to be able to distinguish between appropriate and inappropriate behaviour.

    Goldmoney’s Moderation Team can be identified by their avatar’s blue background. They are a friendly bunch and are here to make sure that everyone in the Community plays nicely, and can be helpful in pointing you in the right direction if you need assistance. If our Moderation Team observes a small infraction within an otherwise positive post, we reserve the right to alter the post to remove the infraction.

    Goldmoney also reserves the right to alter inappropriate Community Handles or Avatars, which may be changed if unacceptable language or imagery is used in your Community Handle or Avatar, which shall be determined at Goldmoney’s sole discretion. You will be notified of any change by message to the email address associated with your Goldmoney Account.

    We take this opportunity to remind our users that responding to inappropriate behaviour with further negativity is not acceptable conduct. If you have a problem with another user, you can report the offensive post to us or notify our Moderation Team. Only Goldmoney users have posting privileges in the community, so if you have not yet registered for a Goldmoney Account, please do so in order to join the discussion!

    * Edited August 2nd, 2016 with replacement of "BitGold" to "Goldmoney" for branding unification.