Suggestion: add more status options

PowerlunchmoneyPowerlunchmoney Posts: 274 Bronze ✭✭✭
So I called Bitgold support today because I had an ACH sitting there for too long. It turns out, "Bitgold is improving the process for ACH in Canada" and that my order wasn't going to go through at all, even though it said "pending". Seems to me, if the ACH process wasn't going to work, that I should have been notified as such instead of the pending status.

Please expand the buy/sell order status options. It's an opportunity to help educate your users on the process and save your excellent support staff a bit of headache. @Darrell @Melanie @Roy Sebag

Comments

Sign In or Register to comment.