why can't money gold card be used to purchase bit gold

dear Melanie/Customer service
why cant we use the money gold card ( debit) that you've issued us to purchase bit gold,?Since its issued to us by you, this would mean you would KYC ( know your customer) already.
I assume since my debit card is denominated in USD it would be able to purchase the gold without any further surcharges/ fees too. If only you would accept it :neutral:

it would really help those of us who live outside US/ canada where if we use normal credit cards the conversion fee is too high. further more going to bank to deposit, sometimes the price would have changed by then. I don't even know if my bank here in MALAYSIA has an ACH? / what is ACH btw.

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