Withdrawal, wrong amount of money received
I've already sent a customer service email.
Requested a withdrawal of £2,001.53 (GBP) on November 3 and only received £1553.00 (GBP) to my bank.
Redemption fee of 0.5 gram was in addition to the withdrawal amount.
Can someone please explain where is the rest of my money? I appreciate there may be bank charges/fees etc. for transfer, though surely it must not cost £400+!
It has not been a positive experience with Goldmoney so far. Not happy at all.