Mastercard Network Issue
Craig
Posts: 33 Copper ✭✭
Dear Goldmoney Mastercard Prepaid card holders,
We write to inform you that an unexpected and critical Mastercard network issue is currently affecting the card system and preventing cardholder usage.
We apologize for the short term inconvenience.
We have been informed that the issue is currently being worked on by Mastercard processing and full functionality should be restored soon.
Rest assured your Goldmoney and Mastercard balances are secure.
We will provide you with an update on this issue as soon as possible.
We write to inform you that an unexpected and critical Mastercard network issue is currently affecting the card system and preventing cardholder usage.
We apologize for the short term inconvenience.
We have been informed that the issue is currently being worked on by Mastercard processing and full functionality should be restored soon.
Rest assured your Goldmoney and Mastercard balances are secure.
We will provide you with an update on this issue as soon as possible.
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Comments
Further to our earlier announcement, we have just been notified by Mastercard that the issue has been resolved.
You should now see your balance properly reflected on your Goldmoney Dashboard, and have full access to card processing.
Once again, we thank you for your understanding and apologize for any inconvenience that may have arisen during this downtime.