Deposit Not Even Showing As "Pending"
It really is lame that only "wealth clients" are important enough to access the phone lines. Us proles get to use email as our only recourse, which the current response time is 2-4 days. Wow. Thanks. What is it next month, mail a letter with a SASE???
On March 9 before 8am I made a US Bank ACH deposit for gold (specifically the Singapore Vault). $5250. I got the "confirmation" email that also stated the janitor or custodian or whoever it is would "confirm" the deposit in 24 hours. Now I'm no mathematician, but I am pretty sure that 26 > 24. What a shame and what a scam. Disappointed in GoldMoney with lack of 1, support and 2, clear details and expectations which lead to just turning out the lights and shutting the door in the face of their customers. They better fix that if they ever want to really get big...
So my question: Anybody esle experience this?
- Paul Eberhart as in www dot paul eberhart dot com