I should have known better than to get involved with a company going through transition. Its extremley easy to deposit your money via Paypal. However, can't get your money back via Paypal at request with the same ease or at all. I found this to be strange seeing as this company is advertised as the new better technologically advanced way to handle your money, everything is just so easy and transparent, 100% safe, you control everything. Not too mention its gold! You sign up and find out, The app and website are both constantly glitchy and having technical issues to the point I'm concerned about the security of the site and company. I requested a prepaid card and then loaded some of the money deposited on to said card. Weeks went by and I never recieved the card. I contacted customer support. I can only assume they issued a second card, becasue the card that I finally received (2 days ago, 2 months after requested) can't be activated because the site is, surprise surprise, having technical issues. Not to mention the card I recieved does not have the funds I loaded previously, because the loaded card is mysteriously gone/lost in the mail/stolen or any other place that is not my wallet. I requested to have all of my funds returned to me and the account closed. This can't be done because once the card is loaded there is nothing they can do. I am beyond frustrated, just want my money back, it was a very small sum to begin with so this should not be this difficult. I lover Peter Schiff and the content he provides, but this service has caused me nothing but aggravation, and frankly I believe the money loaded on the missing card to be gone.