Gold money Holdings, a step in the Wrong direction!

The interface for Gold Money Personal was great. I am trying to get more people to sign up and get on board. My father opened an account a couple months ago. Now they go and change there interface and no longer allow you to open a gold money personal account? Now you have to open a Gold money Holding. The interface is very confusing and its not user friendly. It seems like a step in the wrong direction. My personal account I can wire transfer money right from the computer. The Holding account I have to actually go to the bank and personally make a transfer. This is not very convenient and its even archaic in this day and age. This may be fine for rich people transferring a lot of money but if they are really trying to get people on board with your own personal gold standard bank account I think the Holdings merger was a terrible idea. Does anyone else feel the same way? I feel sorry for new people opening accounts who will never have the personal account options and interface. Gold Money sorry to say I'm looking for alternative options. Just my two sense.
Tagged:
Comments
I still recommend Goldmoney to others, and I tell them to have little patience getting started because once setup the experience is quite good.
The holding is the way of the future of goldmoney... While there are some drawbacks at this time I say be patient and wait for the ACH and other features you hold dear from your personal account. I will not fully switch until ACH and auto load are implemented into the pre-paid card for holding accounts. I understand that the requirement for getting a full holding and pre-paid card are more cumbersome with the holding at this time but I fully expect that GM will streamline every process to replicate and beat the original network accounts. It will just take time, compliance is a b****...and there are other projects in the works. If you are an advocate for what GM is doing, keep in the "know" and advise as needed to friends and family. I personally will not advise anyone to open a holding until my minimum requirements are met ( ACH and auto load, as this is what I use), yet I use GM every day... but I am plugged in and already setup with personal account. I keep in mind that many people I know do not want to be as close to the company as I am so advising them to join and use GM like I do is not a good experience... YET.
I know that the founders @Roy Sebag and @Josh Crumb are working hard and the developers are under a ton of pressure to release new features while keeping in compliance... the customer doesn't care about these things but I as an engineer understand that this is no easy task. I presume that in the next couple months I will be able to fully advocate for a holding and will be fully switched over.
As GM continues to evolve and innovate, we will see new challenges and better experiences for customers. we just have to remember that.. WE.. as the dearest customers, have a voice and help direct the company with this voice... we are all in some form working to better the direction of our needs and GM is here to attend to those needs. Speak up, give feedback and provide suggestions. GM is on our side and we are working to make this experience better together...
I don't want to go through the verifcation process again. I already did it once. That's really why I have not. I'll wait until all the kinks have been smoothed out.
There are still to many issues with the holding.
I agree with everything you say. Fully believe that in the long term they will get it right. I also understand being a fellow engineer.
However it would be nice if @Roy Sebag , @Josh Crumb or @James Turk came onto the board once in a while to give people that confidence.
@Roy Sebag updated the board to say verification process would be easier and technically correct (process of applying easier) but sounds like he does not have the staff to verify people to active the accounts. So it is still broken in my eyes.
I know this is my case, I found out on twitter rather than here the sign up was improved, supplied the documentation but still awaiting verification. Therefore to me and others it's not fixed. No idea when it will be.
The owners/leadership of this company are very active on talk shows, podcasts, twitter and other social media.
They need to update the fans of this platform, the early adapters of the platform .
They may have legal restrictions on what they can post but radio silience is not the solution.
While I do not mind commenting on IS THERE ANYONE THERE? posts, I would prefer to discuss more interesting topics on this board.
Will platinum and pallidium be the same price in the next few weeks?
Which is to expensive or which is the bargain of a lifetime?
Are both overpriced with electric vehicles EV's the future?
However I do not believe I should be posting trivial discussions while people have genuine grievances about missing money, cannot get redemptions, cannot get verified etc.,
Again just my thoughts and I am still a strong advocate for GM despite my comments that may say otherwise.
I repeat again I agree with everything you stated.
I would like someone deeply in the know however to confirm that your assumption is correct on the few months timeline. I have just a belief that the companies growing pains will last years as everyone rushes to gold during the next major political economic or major natural disaster.
Only time will tell.
First, you access bitgold/personal with your email address, and the wealth/Holding with your Holding number.
Second, I'm pretty sure clients would have to agree to new terms and conditions if accounts were automatically merged. Goldmoney hasn't merged accounts; old personal accounts still exist.