Does anyone know why the "Prepaid Cards" menu option would be shaded?
I was previously able to select the option to request a prepaid card as I was toying with the idea of ordering a card made of gold. I contemplated submitting the request but then opted to wait until I was certain of my decision. Oddly, I recall that the form requested additional identification information which did not make sense to me, as I already have a fully validated holdings account. However, now that I have made my decision, I can't follow through on placing the request. Any information would be appreciated.
Thank you kindly,