I can't load my new Silver MasterCard, even though I have funds in the same currency.

I get 2 error messages when I attempted to load my new MasterCard.
1) you do not have any currencies available for withdrawal
2) You do not have any available funds matching the currency of the selected prepaid card.
I do have $400 in US dollars, and my credit card is USD
1) you do not have any currencies available for withdrawal
2) You do not have any available funds matching the currency of the selected prepaid card.
I do have $400 in US dollars, and my credit card is USD
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Answers
One quick question on this. Do you have a fully verified holding account ?
glad you figured it out.
Thanks for letting me/community know