Physical Redemption approved but no follow up with details on shipment, no response from support
Is there anyone that works at Goldmoney that can help? I have sent 3 emails and called the phone number, have gotten no response about my shipping and tracking info. I was approved for physical redemption last week but have received no followup. Can anyone please let me know what's going on? This is some really terrible customer service and makes me question if I will continue using Goldmoney.