Bi-Monthly Newsletters

Since 16 November 2017, I haven't received Bi-Monthly Newsletters for 1 December 2017 or 16 December 2017.

Has anyone else not had their Bi-Monthly Newsletter? Thanks! Ian

Comments

  • IrishGuyIrishGuy Posts: 174 Bronze ✭✭✭
    edited December 2017
    Hi @IanJohn3_16
    I believe you are correct and nobody has got them since then. Price of gold did go down a lot in that period so maybe they decided against sending them out.
  • PrairieSailor_2016PrairieSailor_2016 Posts: 85 Copper ✭✭
    I noticed their absence as well and I have also not been getting my emailed deposit notifications (I buy daily so their absence is notable and odd). I wonder if it is an email problem on their end?
  • ChipperChipper Posts: 17 Tin ✭
    Yes, I also have not been receiving the bi-monthly news letter. It's this kind of unexplained behavior, that produces anxiety in the customer base. Thank God, fellow customers can verify similar experiences. Speaking as a doctor, I know, the more information a patient has, the more they are able to psychologically handle a problem; in this case, the more information a customer has, the stronger their confidence in the company.
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