Verification camera problems

Blackhawk160Blackhawk160 Posts: 1 Tin ✭
Camera can't be found for verification on any of my devices Mac can anyone share any info on this i am very frustrated atm

TIA

Answers

  • MaxLambMaxLamb Posts: 41 Staff ✭✭✭✭✭
    @Blackhawk160 Hi there I hope to help, we currently have had recent client's facing the same issue. Is it possible for you to try completing the online verification on some other PC or a laptop? Or alternatively, you may disable a camera in your browser settings and the online verification system should give you an option of uploading the documents.

    If neither of these solutions work, then I would recommend to give the Goldmoney office a call and we can walk you through the process to assist you further.
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