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Holding Number

JohnMillsJohnMills Posts: 5 Tin ✭
in Tips from Goldmoney Members
This site is less than transparent. I followed instructions to get to a "holding number." I have no idea what that is or how it was derived. I certainly did not create one. How do I find my holding number. The instructions are ambiguous and contradictory.
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  • MaxLambMaxLamb Posts: 44 Staff ✭✭✭✭✭
    @JohnMills Thank you for your question. A Holding number relates to the unique number allocate to each Goldmoney Holding. When you have finished the creation of your Holding, you will have been emailed a confirmation with your Holding number on it.

    Alternatively, if you send an email to [email protected] from your registered email address, the Relationship Management Team can help you locate your number.

    However, if you have been using a Goldmoney Personal (formerly Bitgold) Account then you will not have a Holding number. Instead, you can log into your account through the Client Access page using your registered email address.

    If you require any further assistance, please do let me know.

    - Max
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