Gold balances NOT updating prepaid card NOT reloading I do not have access to my money or gold
But I noticed my prepaid autoload did not fire once my balance reached below $500... I usually liquidate $1000 in gold to my prepaid once Y go below $500.
Not only I did not receive an email notifying me the threshold was breached but no sale was executed.
I decided to sell $333.33 in gold from all 3 vaults I have. The Amounts do appear as pending but the amounts I have as pending have not be subtracted from my vault totals...
...when a bank-like system does not subtract any withdrawal before acting on any other transaction one knows there is something wrong!
I emailed goldmoney two days ago but nothing has happened. This has made me think I have placed too much trust in GM and I have left myself with a single point of failure... a big one as I have NO money outside of my gold here.
Has anyone been suffering similar issues?