Failure to deposit with debit or credit card since June
Jake Wang (Goldmoney)
Aug 2, 13:35 EDT
I apologize for now following up with you immediately.
There are some issues with our credit card processor and they are being looked into.
We hope to have a resolution to this issue soon and apologize for this inconvenience.
So as you can see that was nearly 2 months ago and still no resolution. I tried again today and all cards failed. This is really horrible customer service. I do get emails that ask me to rate the support.....seriously? "How would you rate the support you received?"........well I guess I could rate it if the help tickets were ever resolved......still waiting.
Anyone else having this problem?