Crypto transfer stalled. No refund for a long time
It’s been 10 business days since I deposited cryptos to buy gold, and it’s still pending. Called support and they said it would be refunded to me (the reason why still unclear) within 24-48 hours and it’s still not done.
Goldmoney please resolve this latest issue and step up your operations and service! I really believe in your vision but with way it is now I can’t recommend it to anyone, and keep wondering why I still stay with you guys.