Is Jake the only guy that answers the phone?

SilvermanSilverman Posts: 7 Tin ✭
Is Jake the only guy that answers the phone? What happened to Richard and the other guys? Am I calling Jake directly? Does he have his own line that deals with people that have GM holdings? I call the number that they give when I log into my account and click the contact button.

Answers

  • RocketDogRocketDog Posts: 675 Silver ✭✭✭✭
    Jake is probably your very own Relationship Manager. One of the perks of the Full Holding (vs. Personal Account) is:

    Dedicated personal Relationship Manager support via phone, email, live chat, and secure message
  • hoopleheadhooplehead Posts: 2 Tin ✭
    This company is utter garbage. Change my mind.

    (by change my mind, I mean offer me guidance in withdrawing my funds)
  • SilvermanSilverman Posts: 7 Tin ✭
    > @hooplehead said:
    > This company is utter garbage. Change my mind.
    >
    > (by change my mind, I mean offer me guidance in withdrawing my funds)

    I 100% disagree. The company has answered every question I have had with great customer service.

    They provide great education from Alisdair M. and Roy S.

    They offer affordable holding fees.

    They offer great Pm prices.

    They offer up to date technology and convenience of the debit card.

    This company is great! Anything Has has anything to do with since 2014 has been very successful!
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