Making a simple deposit

gsohn2013gsohn2013 Tin ✭Posts: 1 Tin ✭
Having an issue just attempting to make a simple deposit into my GM account. Have not been on it since earlier this year. Has something changed to not allow me to use the system?

Comments

  • ChrisChris Bronze ✭✭✭ Posts: 53 Bronze ✭✭✭
    Hello @gsohn2013

    As this is related to your specific Goldmoney account, one of our agents will contact you through the support ticket you have submitted as soon as possible. They will be able to help you solve the issue you are having.

    Thank you for choosing Goldmoney and have a great day!
  • thornythorny Tin ✭ Posts: 38 Tin ✭
    I'm also trying to make a deposit and cannot. There is no "next" button on the screen where you select amount and payment type. I'm using IE 11 with windows 10. Cannot use FF or Chrome because bank requires IE for transfers.
  • MelanieMelanie Gold ✭✭✭✭✭ Posts: 1,045 Gold ✭✭✭✭✭
    Hi @thorny - thanks for this information! I see you have also submitted a support ticket, so we will take a look and follow up with you by email.
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