Prepaid loading taking more than 1 week on all three vaults I use

monetmonet Posts: 17 Tin ✭
edited October 2017 in About Goldmoney Products
What is the deal of >1 week loading times for the prepaid, what if my life depended on that money?
And why all three Toronto, Singapore and Zurich are taking beyond the SLA? And what redemption price do I get 8 days ago or whenever I get my funds if I ever do get them?

Wrote customer service about it two days ago... radio silence is all I got.

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