Goldmatters Admin

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Goldmatters
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  • goody1
    A few Questions

    Can anyone tell me if there is a way to check what is going on with the Holding ID approval process? I have sent an email to support weeks ago that was a couple weeks after I sent my new ID information in. I have not been approved and I still get the message not verified.

    I tried to do this Holding process 5 or 6 months ago and asked why I wasn't verified then and was told by an agent my verification info never reached them so I gave up on it till a little over a month ago as I'm trying again so I'm waiting and wondering. My prepaid card has been rejected due to a vendor issue which I'm glad they stopped my card activity but they say I can not get another card till I have my Holding verified and active. Kind of a Catch 22.

    I may need to ACH some funds back to my bank account I have included with my personal information since I can't use the Prepaid Card. Is the ACH transfer with Personal account working well for everyone and how long does it take?
    February 27