MaxLamb Staff ✭✭✭✭✭
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- MaxLamb
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Re: When did Goldmoney switch to Bitpay for deposits? Can't we do this the normal way?
@markjr Hi there, and thanks for your question. Due to recent changes of the Goldmoney Personal Platform (Bitpay) we have changed how making deposits work on the platform. Part of this is that we … (View Post) -
Re: Delayed Wire transfers
@Chipper I am sorry to hear that you have encountered this issue. However I am unable to be of assistance via community. Please could you send us an email to [email protected] to my attention, a… (View Post) -
Re: Crypto refund still didn’t happen after 2 support calls
@jsg Hi there, and thank you for your post. I am sorry that you have been experiencing issues with the Goldmoney platform, and I can assure you that it is not indicative of the service that we aim … (View Post) -
Re: Withdrawal Not Receive
@Gimo I have just received confirmation from one of my colleagues at Goldmoney Personal that our Bank approved the wire on the 21st of August, and the funds should have been credited to your Account … (View Post) -
Re: Withdrawal Not Receive
Hi @Gimo I can assure you that our team are currently looking into your request, and I do apologize for the lack of contact. Once the Client Support team have received an update regarding your situ… (View Post)
